Privacy Policy

Last Updated: November 2024

At WEE NATION EXOTICS LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website or communicate with us.

Information We Collect

We may collect personal information such as your name, phone number, email address, and details about your pets when you request services or fill out a contact form. We also collect non-personal data like browser type, IP address, and usage statistics to improve our services.

How We Use Your Information

Your information is used to respond to inquiries, provide pet care services, schedule appointments, and improve customer experience. We may also send SMS or email updates regarding your pet's care or promotional offers — only if you have opted in.

SMS/Text Message Program

By providing your mobile phone number and checking the consent box on our website at https://weenationexoticsllc.com/sms-optin.html, you agree to receive recurring automated text messages from WEE NATION EXOTICS LLC.

Types of Messages You Will Receive:

  • Account Notifications: Appointment confirmations, reminders, schedule changes, and account updates
  • Service/Delivery Updates: Pet boarding status, pick-up ready alerts, and service completion notices
  • Promotional Messages: Special offers, discounts, seasonal promotions, and pet care tips

SMS Program Terms:

  • Message Frequency: Approximately 4-8 messages per month
  • Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
  • Consent Not Required: Consent to receive text messages is not required as a condition of purchasing any goods or services.

How to Opt-Out (STOP Instructions):

You can cancel text messages at any time by texting STOP to any message you receive from us. After texting STOP, you will receive one additional message confirming your opt-out. No further messages will be sent unless you re-subscribe.

How to Get Help (HELP Instructions):

For help or assistance with our SMS program, text HELP to any message you receive, or contact us directly:

  • Phone: +1 (810) 875-2641
  • Email: support@weenationexoticsllc.com

Supported Carriers:

Compatible with major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

Information Sharing

We do not sell, rent, or trade your personal information. Your information is shared only with trusted service providers necessary to deliver our services or comply with legal obligations.

Data Security

We use industry-standard security measures to protect your data against unauthorized access, loss, or misuse.

Your Rights

You can request to access, correct, or delete your personal information at any time by contacting us at support@weenationexoticsllc.com.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

Contact Us

WEE NATION EXOTICS LLC
12411 SW 252 TER, Miami, FL
Phone: +1 (810) 875-2641
Email: support@weenationexoticsllc.com